2008 Crystal Service Award Winners
The Greenway Plaza Crystal Service Award is given for consistent excellence in job performance, creative or innovative approaches or ideas that lead to higher standards of customer service or extraordinary results in other areas as measured by standards applying to employees in the immediate peer group. Recipients of the Crystal Service Award automatically become candidates for Greenway Plaza's Employee of the Year Award.

Kenneth Bracewell, Chief Building Engineer

Kenneth Bracewell was nominated for the Crystal Service Award in May of 2008 by his supervisor, Kevin Saul, for his initiative in reviewing the HVAC system procedures and putting methods in place to reducing Kilowatt hour consumption by 8% and gross ton hour consumption by 15% over the previous year. Kenneth made changes in the HVAC time schedules, fine tuned the control valves, and reevaluated the long term overtime air programming of the buildings. These steps provided cost savings of $127,348 in KWH and $189,857 in ton hours even thought here was a 1% increase in building occupancy. Kenneth is an outstanding team member who is extremely knowledgeable in his field and is an asset to the Greenway Plaza team.

Dani Garcia, Executive Assistant to the Vice President of Property Management

Dani Garcia was nominated for the Crystal Service Award in April of 2008 by co-worker Tammee Garcia (no relation) for exhibiting excellence in job performance and for going above and beyond the call of duty when taking over the marketing and customer relations responsibilities along with her own after the Marketing Coordinator moved to Shanghai, China. She also took on additional responsibilities when a staff member was encountering some health issues. Dani managed to juggle her job and two other areas as a part time student and mother of a two-year old. She is a model employee who is meticulous in everything she does. She is ever ready and willing to help and always does it with a smile and the grace of a professional. Dani is a great asset to the Greenway Plaza team.

Donna Ross, Administrative Assistant to the General Manager of Phase I

Donna Ross was nominated for the Crystal Service Award in April of 2008 by fellow employee, Krys Givens for her team work and exuberant spirit. She always steps up to the plate to make sure that the team can reach its goals by providing assistance wherever needed. Most recently she provided immeasurable assistance by taking on additional responsibilities during a transition of personnel at Greenway while continuing to perform her job responsibilities in the same professional and thorough manner as always. Donna is a model of customer service striving to provide the best possible service to both customers and Crescent employees. She is an asset to the Greenway Plaza team.

Shellie Moore, Property Accountant, Phase I

Shellie Moore was nominated for the Crystal Service Award in March of 2008 by her Supervisor, Lisa McMillen, for her excellence in teamwork when assisting the Phase II Accounting Department through a transition of personnel. Shellie is not only a team player who is always ready to help but she is extremely knowledgeable in her field and a great source of information related to accounting policy and procedures. She is thorough and conscientious about the end product. Though Shellie spends a lot of time assisting others she always meets her deadlines. Shellie's knowledge, teamwork and enthusiasm make her a tremendous asset to the Greenway Plaza team.

Kevin Saul, Sr. Chief Building Engineer

Kevin Saul was nominated in March by Bob Carlen, Vice president of Property Management for being an extraordinary employee. Kevin is not only one of the most knowledgeable people in his field but is also a strong leader who is dedicated to his team and to Greenway Plaza. Over the years Kevin has instituted several programs that have saved Greenway Plaza thousands of dollars. Kevin came up with a lighting project idea for the garage which was completed in March 2008 that provides better lighting and lower electricity usage with a potential cost savings of $100,000+. Beside being pro-active and creative with cost savings ideas Kevin has proved himself to be a terrific manager of people. Last year Kevin was tasked with combining the engineers from both Phases into one engineering group. He realigned the engineering staff which has proven to be a great success. He also instituted a cross-training program that enables each of the engineers to become completely familiar with all areas of Greenway Plaza. Kevin is an all around model employee with outstanding integrity and work ethics. He is well liked among his peers and co-workers and is a great asset to Greenway Plaza.

Billy Sams, Sr. Property Manager, Phase II

Billy Sams was nominated for the Crystal Service Award in February of 2008 by fellow employee, Connie Huckins. Billy is a dedicated, knowledgeable and professional employee. He is always willing to go the extra mile. While performing his normal duties Billy was tasked with the construction of a new office for the Phase II management team that had a deadline of 3 weeks. Not only did Billy complete this task for a seamless move but he also provided some innovative ideas that provided both cost and time savings to the project. Not only did he complete the office move providing each employee with the workspace that was needed but the old office space was also completed for the new tenant move in. Billy went above and beyond the call of duty working many long hours to get these two projects completed on time and to everyone's satisfaction.